Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.
We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.
Customer account Orders
Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties.
Payment service providers
Use of PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
technically necessary cookies
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Our website uses the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation.
The processing of data serves to analyse this website and its visitors and for marketing and advertising purposes. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. In this process the following information, inter alia, can be collected: IP address, date and time of the website access, click path, information on the browser and the device you are using, the pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted from your browser within the scope of Google Analytics is not associated with any other data held by Google. Google Analytics uses technology such as cookies, web storage in the browser, and tracking pixels which enable an analysis of your use of the website. The information generated by these regarding your use of this website is usually transferred to a Google server in the USA and stored there. Google relies on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks. Both Google and the US government authorities have access to your data. Google may combine your data with other data, such as your search history, personal accounts, usage data from other devices and any other information Google has about you.
IP anonymisation is activated on this website. Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
You can also prevent the collection of the data (including your IP address) generated by Google Analytics and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent the data collection and storage by Google Analytics across multiple devices you can place an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You need to implement the opt-out on all systems and devices that you are using, so that this works comprehensively. If you delete the opt-out cookie, requests will be transmitted to Google again. When you click here the opt-out cookie will be placed: Deactivate Google Analytics. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/de.html and/or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de.
Use of lead analysis
Our website uses tracking pixel technology to analyse visitor behaviour. In the process, data may be collected, processed and stored, from which usage profiles are created. Wherever possible and reasonable, these usage profiles are anonymised. Cookies are not used. The data collected, which may also contain personal data, is not passed on to third parties. Anonymous usage profiles can be created from the information left behind when visiting the website. The data obtained in this way is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. IP addresses are only stored temporarily for the duration of the visit and are then irrevocably deleted and not stored for longer periods.
Use of Smartlook
We use the web analytics service Smartlook of Smartsupp.com, s.r.o., (Lidicka 20, Brno, 602 00, Czech Republic; "Smartlook") on our
Data processing is used to analyse this website and its visitors as well as for marketing and advertising purposes. To do so, Smartlook will
use the information recorded on behalf of the operator to evaluate your use of the website and to compile reports on website activities.
Smartlook uses technologies such as cookies. These can involve the collection of, among other things, the following information: IP
address, date and time the page was accessed, mouse movement and click path, information about the browser and device you are using,
pages visited, referrer URL (website from which you accessed our website), location data (country and city). A usage profile can be
generated from this data under a pseudonym.
para. 1 lit. f GDPR out of our outweighing legitimate interest in the needs-based and expedient design of the website. On grounds relating
to your particular situation, you have the right to object at any time to this processing of personal data concerning you. To prevent
data recording and storage by Smartlook across all devices, you can activate an opt-out cookie at https://www.smartlook.com/opt-out/. Optout
cookies prevent the future collection of your data when you visit this website. You need to implement the opt-out on all systems and
devices that you are using for this to work comprehensively. If you delete the opt-out cookie, requests will be transmitted to Smartlook again.
You can find more detailed information on the terms and conditions of use and data protection at
https://help.smartlook.com/en/articles/3244453-terms-of-service and at: https://help.smartlook.com/en/articles/3244452-privacy-policy
Use of the live chat system Smartsupp
Our website uses the live chat system from Smartsupp.com, s.r.o. (Šumavská 31, 602 00 Brno, Czech Republic; "Smartsupp") within the
context of order processing.
The data processing serves the purpose of direct and efficient communication between you and us as a provider. In the process,
anonymised data is also collected and stored for marketing and optimisation purposes from which user profiles can be created under a
technically possible. In order to operate the live chat system, cookies are also used to enable browser recognition. Among other things, the
following information may be recorded and processed: IP address, pages visited, information on the browser and the device used as well as
personal data provided by you when using the chat system.
personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our outweighing legitimate interest in direct customer
communication. On grounds relating to your particular situation, you have the right to object at any time to this processing of your
personal data. You may refuse the saving of cookies by selecting the appropriate technical settings on your browser software, however
please note that if you do this you may not be able to use the full functionality of this website.
For more information on data processing at Smartsupp, please visit https://www.smartsupp.com/help/privacy-policy/ and
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for compliance with applicable data protection laws.
The request serves to distinguish whether the input was made by a human or automatic machine processing. For this purpose your input will be transmitted to Google and used by them further. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transferred to Google. This data will be processed by Google within the EU and potentially also in the USA.
Use of GoogleMaps
Our website uses the function for embedding Google Maps by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation.
This feature visually represents geographical information and interactive maps. Google also collects, processes, and uses data on visitors to the website when they call up pages with embedded Google maps.
Your data may also be transmitted to the USA.
The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
Rights of persons affected and storage duration
last update: 27.10.2020